Privacy Policy
This Privacy Policy ("Policy") explains how AiGen ("AiGen," "we," "us," or "our") collects, uses, discloses, and protects information when you use the Pursue mobile application, website, and related services (collectively, the "Service").
By using the Service, you agree to this Policy. If you do not agree, please do not use the Service.
Contact: aigenapps@gmail.com
1. Who we are
The Service is operated by AiGen. Pursue (com.aigen.pursue) is an AI-assisted coaching application that helps users discover and pursue meaningful personal projects.
For privacy-related requests, contact us at aigenapps@gmail.com.
2. Information we collect
We collect information in the following categories, depending on how you use the Service:
- Account information: email address, display name, authentication identifiers, and sign-in method (Apple Sign-In, Google Sign-In, or email/password via Supabase Auth).
- Dream and project content: project titles, dream descriptions, notes, reflections, roadmap steps, completion status, mood check-ins, and other content you create in the app.
- AI conversation data: messages you send to and receive from the Pursue coaching team, including Coach, Planner, Specialist, and Celebrator interactions.
- Uploaded files: documents, images, audio, and other materials you upload for Specialist review or project work.
- Voice data: if you use voice coaching, audio is processed in real time for transcription and response generation. We do not store raw voice recordings; only text transcripts you choose to retain may be saved.
- Subscription and purchase data: subscription tier, trial status, purchase history, and entitlement state processed through RevenueCat and Apple/Google billing systems.
- Usage and analytics data: feature usage, screen views, session events, and product interaction data collected via PostHog to understand how the Service is used and improve it.
- Device and technical data: device type, operating system version, app version, language settings, push notification tokens, and similar technical information needed to operate the Service.
- Error and diagnostic data: crash reports, error logs, and performance diagnostics collected via Sentry.
- Referral data: referral codes and referral relationships if you participate in referral features.
3. How we use your information
We use personal information to:
- Provide, operate, maintain, and improve the Service.
- Authenticate your account and secure access.
- Generate AI coaching responses and personalized roadmaps.
- Store your progress, memories, and project history.
- Process subscriptions, trials, and in-app purchases.
- Send push notifications you have enabled.
- Detect, prevent, and respond to abuse, fraud, or security issues.
- Provide customer support and respond to your requests.
- Analyze aggregated usage to improve features and reliability.
- Comply with legal obligations and enforce our Terms.
4. AI processing disclosure
Pursue uses artificial intelligence to power coaching conversations, planning, feedback, and celebrations. When you interact with the AI team, your messages and relevant project context are transmitted to third-party AI providers to generate responses.
We use Anthropic (Claude API) to generate coaching responses. Under Anthropic's API terms, data submitted through the API is not used to train Anthropic's models.
We use OpenAI for text embeddings used in memory and search features within your account. OpenAI API data is not used to train OpenAI models.
AI outputs may be inaccurate, incomplete, or inappropriate. You should use your own judgment and not rely on the Service for professional, medical, legal, financial, or mental-health advice.
We do not use your personal content to train our own or third-party foundation models.
5. How we share information
We do not sell your personal information. We share information only in these circumstances:
- Service providers: trusted vendors that process data on our behalf under contractual obligations, listed in Section 6.
- Legal requirements: when required by law, regulation, legal process, or governmental request.
- Safety and rights: to protect the rights, property, or safety of AiGen, our users, or others, including fraud prevention and security.
- Business transfers: in connection with a merger, acquisition, financing, or sale of assets, subject to continued protection of your information.
6. Third-party service providers
We use the following categories of third-party processors. Each processes data only as needed to provide their service:
- Supabase — authentication, database, and file storage (United States).
- Anthropic — AI response generation from conversation messages.
- OpenAI — text embeddings for memory and search.
- Google Cloud (Speech-to-Text, Text-to-Speech) and LiveKit Cloud — voice transcription, synthesis, and real-time transport when you use voice features.
- RevenueCat — subscription management and purchase validation.
- Apple and Google — sign-in and in-app purchase processing when you choose those providers.
- PostHog — product analytics.
- Sentry — crash reporting and error monitoring.
- Expo — push notification delivery infrastructure.
7. Data retention
We retain your information for as long as your account is active or as needed to provide the Service.
If you request account deletion, we will delete or anonymize your account data, including project content, conversations, uploads, and associated memory embeddings, within 30 days, except where retention is required by law or needed to resolve disputes, enforce agreements, or protect our legal rights.
Aggregated or de-identified analytics data that cannot reasonably identify you may be retained longer.
8. Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect your information, including encryption in transit (TLS), access controls, and secure cloud infrastructure.
No method of transmission or storage is completely secure. You use the Service at your own risk.
9. Your rights and choices
Depending on where you live, you may have rights to access, correct, delete, restrict, or port your personal information, and to object to certain processing.
You can update some account information in the app. To request access, correction, or deletion, email us at aigenapps@gmail.com with the subject line "Privacy request." We may need to verify your identity before fulfilling requests.
You can cancel push notifications in your device settings. You can cancel subscriptions through your Apple or Google account settings.
10. International users
The Service is operated from the United States. If you access the Service from outside the United States, your information may be transferred to, stored in, and processed in the United States and other countries where our service providers operate, which may have different data protection laws than your country.
Where required by applicable law, we rely on appropriate safeguards for international transfers.
11. Children's privacy
The Service is not directed to children under 13 (or the minimum age required in your jurisdiction), and we do not knowingly collect personal information from children.
If you believe a child has provided us personal information, contact us at aigenapps@gmail.com and we will take steps to delete it.
12. California privacy rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to know what personal information we collect, request deletion, and opt out of the sale or sharing of personal information.
We do not sell or share personal information for cross-context behavioral advertising.
To exercise California privacy rights, email aigenapps@gmail.com.
13. Changes to this Policy
We may update this Policy from time to time. If we make material changes, we will notify you by email, in-app notice, or by posting the updated Policy with a new "Last updated" date.
Your continued use of the Service after changes become effective constitutes acceptance of the revised Policy.
Questions about this Policy? Contact us at aigenapps@gmail.com.