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Have a question, feedback, or need help with your account? We'd love to hear from you.
aigenapps@gmail.comFrequently asked questions
How do I cancel my subscription?
Through your device: iPhone → Settings → Apple ID → Subscriptions; Android → Play Store → Subscriptions. Cancelling stops future charges; access continues until the end of the current billing period.
How do I delete my account and data?
Email aigenapps@gmail.com with subject "Delete my account." We process deletion requests within 30 days.
The app isn't working — what should I do?
Force-quit and reopen the app. If it persists, email us at aigenapps@gmail.com with your device model and iOS/Android version.
Is Pursue available in Chinese?
Yes — English and Simplified Chinese are both fully supported.
How does founding-member pricing work?
Early subscribers who purchase Pro at the founding rate ($9.99/month or $59.99/year) keep that price for as long as their subscription stays active. Standard pricing after launch is expected to be $19.99/month or $99.99/year for new subscribers.