Terms of Service
These Terms of Service ("Terms") are a binding legal agreement between you and AiGen LLC ("AiGen," "we," "us," or "our") governing your access to and use of the Pursue mobile application (com.aigen.pursue), our website at https://aigenpursue.com, and related services (collectively, the "Service").
Please read these Terms carefully. By creating an account, downloading, accessing, or using the Service, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service.
Contact: AiGen LLC, 285 3rd St, Unit 327, Cambridge, MA 02142, USA · aigenapps@gmail.com
1. Eligibility and account registration
You must be at least 18 years old to use the Service. By creating an account or using the Service, you represent that you are 18 or older. The Service is intended for adults and is not directed to minors.
You may not use the Service if you are barred from doing so under applicable law or if we have previously suspended or terminated your account for violation of these Terms.
You agree to provide accurate, current information and to keep your account credentials confidential. You are responsible for all activity under your account. Notify us promptly at aigenapps@gmail.com if you suspect unauthorized access.
2. The Service
Pursue is an AI-assisted coaching application designed to help you discover, plan, and pursue meaningful personal projects through conversational guidance, roadmaps, feedback, and celebrations.
The Service includes software, AI-generated content, and features that may change over time. We may add, modify, suspend, or discontinue features with or without notice, subject to applicable law and store requirements.
We grant you a limited, personal, non-exclusive, non-transferable, revocable license to use the Service for your private, non-commercial purposes in accordance with these Terms.
3. Not professional advice; health and safety
PURSUE IS NOT A MEDICAL, MENTAL-HEALTH, THERAPEUTIC, CRISIS-INTERVENTION, LEGAL, FINANCIAL, OR EMERGENCY SERVICE. AIGEN LLC IS NOT A LICENSED HEALTHCARE PROVIDER, THERAPIST, COUNSELOR, ATTORNEY, OR FINANCIAL ADVISER, AND NO PROFESSIONAL RELATIONSHIP IS CREATED BY YOUR USE OF THE SERVICE.
The Service is provided for personal growth and coaching purposes only. It is not intended, designed, or implied to diagnose, prevent, or treat any medical or mental-health condition, or to substitute for professional medical or mental-health care.
AiGen LLC does not provide emergency services and is not obligated to contact you or anyone on your behalf regarding a medical or safety emergency.
The Service does not diagnose, treat, cure, or prevent any disease or condition. AI responses are generated automatically, may be wrong or harmful if relied upon, and are not reviewed by humans before delivery except where we operate safety systems.
You should always consult a qualified professional if you have questions about your health, mental health, legal rights, or finances. Never disregard professional advice or delay seeking it because of something you read or received through the Service.
Do not use the Service as a substitute for professional advice or emergency services. If you are in crisis or may harm yourself or others, contact local emergency services immediately. In the United States, you can call or text 988 for the Suicide & Crisis Lifeline. In China, you can call 400-161-9995 for psychological aid resources.
Pursue includes automated crisis-aware messaging in some situations, but this is informational only, may fail or delay, and is not an emergency response service. You remain solely responsible for decisions you make based on the Service.
4. AI-generated content and outputs
Much of the content you receive from Pursue ("AI Output") is generated by artificial intelligence. Machine-learning systems are probabilistic: outputs may be inaccurate, incomplete, outdated, offensive, non-unique, or inappropriate for your situation.
You agree to evaluate AI Output critically and use your own judgment before acting on it or sharing it with others.
- Do not rely on AI Output as a sole source of truth, factual information, or professional advice.
- You are solely responsible for actions you take or omit based on the Service, including creative, health-related, financial, legal, employment, housing, insurance, or other important decisions.
- Do not use AI Output relating to another person for purposes that could have a legal or material impact on them without appropriate human review and professional advice where required.
- Do not represent AI Output as solely human-generated when sharing it outside the Service.
- We do not guarantee that AI Output will be unique, non-infringing, error-free, or fit for any particular purpose.
- Similar or identical outputs may be generated for different users; our rights in the Service do not extend to other users' outputs.
5. User content and license
You retain ownership of dreams, goals, notes, uploads, messages, and other content you submit to the Service ("User Content").
You grant AiGen LLC a worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, adapt, display, and transmit User Content solely to operate, provide, maintain, secure, and improve the Service, including transmitting relevant content to AI and infrastructure providers as described in our Privacy Policy.
You represent and warrant that you have all rights necessary to submit User Content, that it does not violate any law or third-party rights (including intellectual property and privacy rights), and that it does not include personal data about others without lawful authority.
We may remove or restrict User Content that violates these Terms or applicable law, or that creates risk for us or others, without prior notice where permitted.
6. Acceptable use
You agree not to:
- Use the Service for any unlawful, fraudulent, or harmful purpose.
- Upload malware, attempt unauthorized access, probe or scan systems, or interfere with the Service or its infrastructure.
- Reverse engineer, decompile, or attempt to extract source code or underlying models except where prohibited restrictions are unenforceable under applicable law.
- Use bots, scrapers, or automated means to access the Service except through documented APIs we expressly permit.
- Harass, threaten, exploit, or harm others, or generate or distribute hate speech, sexual content involving minors, or illegal material.
- Misrepresent your identity, age, or affiliation, or create multiple accounts to abuse trials, referrals, or promotions.
- Automatically or programmatically scrape, extract, or harvest data or AI Output from the Service except as expressly permitted.
- Use AI Output to develop or train competing products or models.
- Circumvent usage limits, paywalls, or technical restrictions.
- Upload others' personal data without consent or rights to do so.
7. Subscriptions, billing, promotional offers, and refunds
Pursue offers a Free tier and a paid Pro subscription. New accounts start on the Free tier unless you subscribe to Pro through the Apple App Store or Google Play Store.
Free tier includes one active pursuit, full Discovery and planning, and limited daily Coach messaging. Specialist uploads, voice coaching, multi-project shelf, and Planner-assisted plan reshaping require Pro, as described in the app.
Pro provides access to Pro features subject to fair-use daily limits disclosed in the app (including message, voice, and upload limits). Pro is not literally unlimited; excessive or abusive use may be throttled or suspended.
Recurring subscriptions. If you purchase a recurring Pro subscription, it continues for the subscription period you select and automatically renews for successive periods until canceled. You authorize the applicable app store (or other payment processor we use) to charge your designated payment method at the start of each period for the then-current subscription price, plus applicable taxes, unless you cancel in accordance with this section.
Prices and checkout. Subscription prices are set by us and displayed in the App Store, Google Play, or other checkout flow at the time of purchase. Those displayed prices control at checkout. Marketing materials, our website, or the app may show reference or comparative prices (for example, a standard reference price); they are illustrative unless expressly stated otherwise in binding Offer Terms at purchase.
Plan changes. If you switch between monthly and annual Pro, the applicable app store (Apple or Google) applies its own proration, credit, and timing rules; the store's checkout screen shows the resulting charge and the date it takes effect before you confirm.
Promotional offers. We may offer promotional pricing, free trials, introductory discounts, referral benefits, or other promotions ("Promotional Offers"). Each Promotional Offer may have additional terms presented in the app, on our website, or at checkout before you complete purchase ("Offer Terms"). Offer Terms may describe eligibility (for example, new subscribers only), the promotional price, how long a promotional rate or price guarantee lasts, and what price applies after the promotion ends. You must meet all eligibility requirements in these Terms and the Offer Terms to enroll.
We reserve the right, in our sole discretion, to determine Promotional Offer eligibility, modify or end Promotional Offers, or limit quantities — subject to applicable law and any Offer Terms that already apply to a purchase you completed. If Offer Terms include a guaranteed promotional rate for a stated period, we will honor that guarantee for your continuously active subscription for that stated period, as described in those Offer Terms.
When a free trial or promotional period ends, you will be charged the price disclosed in the Offer Terms or checkout flow unless you cancel at least 24 hours before the end of the trial or current period through your store account settings.
Price changes. We may change subscription prices, plans, or features for new purchases at any time. For existing recurring subscriptions, price changes take effect as permitted by applicable law and the policies of the Apple App Store or Google Play, including any requirement to notify you and obtain your consent before a renewal at a higher price. Where we are permitted to provide advance notice by email or in-app message, we will do so at least 30 days before material price changes to your subscription. If you do not agree to a price change, cancel before it takes effect as described below. We will not apply price increases mid-period where prohibited by applicable law or store policy.
Cancellation. Cancel at least 24 hours before the end of your current billing period through your Apple ID or Google Play account settings (or as otherwise described in the app). Deleting the Pursue app does not cancel your subscription. After cancellation, you retain access until the end of the paid period already in progress; fees already paid are non-refundable except where required by law or store policy.
Refunds. Payments and refunds for in-app subscriptions are processed by Apple or Google, not directly by AiGen LLC. We do not receive your full payment card number and cannot issue store refunds from this website. Refund requests must be submitted through Apple (reportaproblem.apple.com) or Google Play according to their policies. We cannot guarantee refund approval.
Billing disputes. If you have a concern about a charge, contact us at aigenapps@gmail.com first. Do not initiate a chargeback or payment reversal with your bank or store until you have made a reasonable attempt to resolve the issue with us, except where applicable law allows you to dispute charges without contacting us first.
Withdrawal rights (EEA / UK / similar). If you are a consumer in the European Union, United Kingdom, or another jurisdiction with mandatory withdrawal rights, you may have a statutory right to cancel within 14 days of purchase. For digital services supplied immediately after purchase with your express consent and acknowledgment that you may lose the withdrawal right once performance begins, that right may not apply as permitted by law and as disclosed at checkout. Subscription management and cancellation remain through the store where you purchased.
No future-functionality promise. Except as stated in binding Offer Terms at purchase, your subscription is not contingent on delivery of any future functionality, content, or features.
8. Referral program
Pursue may offer a referral program ("Give a month, get a month") that rewards referrer and referred user with Pro bonus time when qualifying conditions are met.
Each user may claim one referral code. Self-referral, duplicate accounts, fake accounts, and other abuse are prohibited. Referral rewards are granted when the referred user activates a qualifying paid Pro subscription (not merely starting a trial, unless and until converted to paid, as described in the app).
Referral rewards are applied as Pro bonus time in the app, not as cash unless we expressly state otherwise. We may modify, suspend, or end the referral program at any time. Abuse may result in forfeiture of rewards and account termination.
9. Optional sharing features
The Service may let you create shareable summaries of milestones or project moments. Sharing is entirely opt-in: nothing is posted automatically to social networks or sent to contacts.
When you tap share, your device's native share sheet transmits content you choose to third-party apps or recipients under those parties' terms and privacy policies. We are not responsible for what you share or how recipients use it.
10. Intellectual property
The Service, including its software, design, branding, trademarks, prompts, workflows, and content provided by AiGen LLC (excluding User Content), is owned by AiGen LLC or its licensors and protected by intellectual property laws.
Except for the limited license in Section 2, no rights are transferred to you. You may not use our name, logos, or branding without prior written permission.
If you believe content on the Service infringes your copyright, email aigenapps@gmail.com with "DMCA notice," a description of the work, the location of the material, your contact information, a good-faith statement, and your signature. We may remove infringing material and terminate repeat infringers where appropriate.
11. Feedback
If you submit ideas, suggestions, or feedback about the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use it without compensation or attribution, to the extent permitted by law.
12. Privacy
Our Privacy Policy at https://aigenpursue.com/privacy explains how we collect and use information. By using the Service, you also agree to the Privacy Policy.
Account deletion instructions are available at https://aigenpursue.com/account-deletion and in the app under Profile → Delete account.
13. Third-party services and app stores
The Service integrates with and depends on third-party services, including Apple, Google, AI providers, and infrastructure vendors. Your use of those services may be subject to their separate terms and privacy policies.
If you downloaded Pursue from the Apple App Store, you acknowledge that these Terms are between you and AiGen LLC only, not Apple. Apple is not responsible for the Service or its content. Apple has no obligation to furnish maintenance or support. To the maximum extent permitted by law, Apple will have no warranty obligation whatsoever with respect to the Service. Apple is not responsible for addressing claims relating to the Service, including product liability, regulatory compliance, or consumer protection claims. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you as a beneficiary.
If you downloaded Pursue from Google Play, Google is not responsible for the Service or these Terms. Disputes regarding the Service are between you and AiGen LLC.
14. Termination
You may stop using the Service at any time. You may delete your account in the app (Profile → Delete account) or email aigenapps@gmail.com with the subject line "Delete my account."
We may suspend or terminate your access immediately if you violate these Terms, create risk or legal exposure, abuse the Service or referral program, or if we discontinue the Service.
Upon termination, your right to use the Service ends. Provisions that by their nature should survive — including intellectual property, disclaimers, limitations of liability, indemnification, and dispute provisions — survive termination.
15. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, FREE OF HARMFUL COMPONENTS, OR THAT AI OUTPUTS WILL BE ACCURATE, RELIABLE, OR SUITABLE FOR ANY PURPOSE.
SOME JURISDICTIONS DO NOT ALLOW EXCLUSION OF IMPLIED WARRANTIES, SO SOME EXCLUSIONS MAY NOT APPLY TO YOU.
16. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, AIGEN LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING FROM OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, AIGEN LLC'S TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO AIGEN LLC FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) US $100.
NOTHING IN THESE TERMS LIMITS LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW, INCLUDING LIABILITY FOR FRAUD OR WILLFUL MISCONDUCT WHERE PROHIBITED.
17. Indemnification
You agree to defend, indemnify, and hold harmless AiGen LLC and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from your User Content, your use of the Service, your violation of these Terms, or your violation of any law or third-party rights.
18. Dispute resolution and governing law
These Terms are governed by the laws of the State of California, United States, without regard to conflict-of-law principles, except where mandatory consumer protection laws in your country of residence require otherwise.
Before filing a claim, you agree to contact us at aigenapps@gmail.com and attempt to resolve the dispute informally for at least 30 days.
If informal resolution fails, except where prohibited by applicable law, you and AiGen LLC agree that disputes will be resolved exclusively in the state or federal courts located in San Francisco County, California, and you consent to personal jurisdiction there. Nothing in this section prevents either party from seeking injunctive relief in any competent court.
IF YOU ARE A CONSUMER IN THE EEA, UK, OR ANOTHER JURISDICTION THAT PROHIBITS MANDATORY FOREIGN FORUM SELECTION, YOU MAY BRING CLAIMS IN YOUR LOCAL COURTS UNDER MANDATORY LOCAL LAW.
TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOU AND AIGEN LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING.
19. Export and sanctions
You may not use or export the Service except as authorized by United States law and the laws of the jurisdiction in which the Service is used. You represent that you are not located in a country subject to U.S. government embargo and are not listed on any U.S. government prohibited or restricted party list.
20. General
These Terms, together with the Privacy Policy, any Offer Terms presented at purchase, and any supplemental terms we present for specific features, constitute the entire agreement between you and AiGen LLC regarding the Service.
Electronic communications. You consent to receive communications from us electronically (email, in-app notices, push notifications where enabled). You agree that electronic communications satisfy any legal requirement that communications be in writing, to the extent permitted by law.
If you believe content on the Service is illegal, infringes your rights, or violates these Terms, contact aigenapps@gmail.com with sufficient detail for us to locate the content and understand your concern. We may remove or restrict content at our discretion where appropriate.
If any provision is held invalid, the remaining provisions remain in effect.
Our failure to enforce a provision is not a waiver. We may assign these Terms in connection with a merger, acquisition, or sale of assets; you may not assign without our consent.
We may modify these Terms from time to time. If we make material changes, we will provide at least 30 days' notice by email, in-app notice, or posting updated Terms before they take effect, unless a shorter period is required or permitted by law or store rules. If you do not agree, stop using the Service before the effective date.
Questions about these Terms? Contact us at aigenapps@gmail.com.